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Privacy Policy
Last updated: July 2026
ServiqoAI ("we," "us," "our") provides an AI-powered call answering and appointment scheduling service for home service businesses. This policy explains what information we collect, why, and how it's handled.
Information We Collect
- From callers: name, phone number, email (if provided), service address, and details about the service request, collected during phone calls handled by our AI receptionist.
- Call data: call transcripts and summaries, used to extract the information above and improve service quality.
- From business clients: business name, contact information, and calendar/scheduling data needed to operate the service.
- Payment information: processed entirely by Stripe, our payment processor. We do not receive or store your card details directly.
How We Use This Information
- To answer calls, extract lead details, and book appointments on our clients' behalf
- To send appointment confirmations, reminders, and follow-up communications
- To generate activity reports for our business clients
- To improve and maintain the reliability of our service
Third-Party Services
We rely on trusted third-party providers to operate ServiqoAI, including:
- Vapi — handles the live voice conversation
- OpenAI — processes call transcripts to extract lead information
- Google Calendar — manages appointment scheduling
- Stripe — processes subscription payments securely
Each of these providers has their own privacy practices governing data they process on our behalf.
Data We Do Not Do
- We do not sell personal data to third parties
- We do not use caller data for advertising purposes
Data Retention
Lead and call information is retained for as long as needed to provide the service to our business clients, or as otherwise required by law.
Your Rights
If you are a caller whose information was collected through this service and you'd like it corrected or removed, contact us using the information below.
Contact
Questions about this policy can be directed to: hello@serviqoai.com
This policy describes our general data practices and is not a substitute for legal advice.